- Returns is a scheme provided by us directly under this policy in terms of which the option of exchange, replacement and/ or refund is offered.
- All products listed under a particular category may not have the same returns policy.
- For all products, the returns/replacement policy provided on the product page shall prevail over the general returns policy.
- Do refer the respective item’s applicable return/replacement policy on the product page. Do read all sections carefully to understand the conditions and cases under which returns will be accepted.
- No Returns categories : Some products in the above categories are not returnable due to their nature or other reasons. For all products, the policy on the product page shall prevail.
- For products where installation is provided by Tasve International, Kindly do not install yourself. Tasve International authorised personnel shall help in installation of the product/services.
- For IT, Software related issues will be checked by authorised service personnel (free of cost) and attempted to be resolved by replacing the faulty/ defective things of the product/service. Full replacement will be provided only in cases where the service personnel opines that replacing the faulty/defective part will not resolve the issue.’
